Define the question
State what needs to be clarified and who will use the result.
A well-organised intake reduces avoidable loss of context and prevents working copies from being confused with originals.
Do not alter original files merely to make them easier to view or email.
State what needs to be clarified and who will use the result.
Keep native exports, original messages, source documents and available context.
Perform conversion, annotation or redaction only on identified copies.
Note the system, person, date, time zone and method of collection or export.
Separate confirmed events, reported events, later changes and unresolved gaps.
Send only relevant material through the channel indicated after initial contact.
Begin with a short description. GIFO will indicate whether a secure transfer channel and additional instructions are required.