Practical answers before the first contact.
The written proposal and applicable documents govern a specific engagement.
Scope, evidence and reporting
Open each question for the concise answer.
What should I send initially?
A short description of the incident, the decision that needs support, available material and any genuine deadline. Do not attach sensitive evidence initially.
How quickly does GIFO respond?
The operational target is normally within two business days, subject to conflicts, complexity and availability.
Does an email create an engagement?
No. Work begins only after scope, terms and authority are confirmed in writing.
Can GIFO guarantee a conclusion?
No. Findings depend on the available material, its quality and the limits of the method.
Can a report be used in proceedings?
It may support internal, insurance or legal processes. Admissibility and weight remain for the competent authority.
Does GIFO provide legal advice?
No. GIFO provides technical work and does not replace a lawyer or competent public authority.
Are automated results treated as proof?
No. Automated outputs are indicators requiring source verification and human interpretation.
How is evidence transferred?
After scoping, GIFO may provide an appropriate secure channel and preservation instructions.
Are urgent matters accepted?
Only subject to availability and written confirmation. Emergencies must be directed to the competent authority.
Can international clients make contact?
Yes, subject to jurisdiction, lawful authority, conflict checks, language and operational feasibility.
